Merchandise Orders

No minimum order. Because of the fluctuating market, our prices are subject to change without notice. All glass, lead, zinc, brass, copper came, books, and pattern sales are final - other returns must be accompanied by a receipt. Phone and mail orders gladly accepted. All prices are F.O.B. Cline Glass Co., Portland, OR. (you pay all of the freight from Cline Glass to you). All shipments will be invoiced at current prevailing prices. Telephone service is available for Visa, Discover, and Master Card - just phone our order desk.

PAYMENT TERMS

On all orders being shipped for materials, unless prior terms have been made, the order will be sent C.O.D. C.O.D. charges can be avoided by sending a check or money order in as payment. C.O.D. charges can also be avoided if payment is made with your Visa, Master Card or Discover credit card. Please include the expiration date of the card when ordering. All orders being shipped outside the continental United States must be prepaid.

SHIPPING

Materials can be shipped by UPS, Motor Freight, or Parcel Post. Shipments under 70 lbs. and less than 130 inches in width and girth can generally be shipped cheaper by UPS. All shipments, whether UPS or Postal, are sent insured at customers expense. Truck shipments are sent freight collect. All truck shipments must be prepaid before shipping.

SHORTAGES-RETURNS

When we ship mail orders, the orders are double checked to insure that all materials as requested are included. However, mistakes do occur and possibly some items may have been overlooked and not shipped. Please notify us at once. A delay of more than 2 to 3 days will make it impossible to verify whether or not the items were included. Also, double check your count of the items to be sure they are not mixed in with the packaging material. No returns on merchandise without prior authorization. 15% restocking charge.

DAMAGES

If an order is shipped by motor freight and it arrives damaged, it is your responsibility to file a freight claim. If you notice it is damaged at the time of receiving the goods, make note of this on the bill of lading. After this, file a freight claim. If the goods were shipped by UPS and there is damage in the shipment notify UPS and Cline Glass immediately. We will file the freight claim only if we are notified at once.